Privacy Policy

To explain clearly how we collect and process your personal information:

We want you to make informed choices about the use and processing of Personal Data. That is why we created this page: to give you relevant information about how Personal Data is used, through clear methods and procedures.
If we believe you require specific details, we will provide them at the appropriate time.
We are happy to answer any questions and provide clarifications you may need, subject to any limitations imposed by law. You can reach us by email at: info@rubycapitora.com

Personal Data will be used only for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise meaningful control over your rights regarding Personal Data

To help you exercise these rights, we maintain dedicated resources for this purpose. Contact Us at any time to request access to your personal data. We will correct or delete it, or stop using it for specific or general purposes, upon request. We can also transfer the information to you or to a third party. We are equipped to accommodate your requests.

Protect Your Personal Data

While we cannot guarantee the complete security of your Personal Data, we can guarantee that we will continue employing a variety of methods and techniques to protect it.
This is the complete text of our Privacy and Security Policy.

1. The Scope?

This Policy explains the types of Personal Data the Company collects on natural individuals, and how it processes, shares, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. A natural person is identifiable when they can be recognised directly, or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from anyone younger than 18, and we do not knowingly allow such individuals to use our services. If we learn that we have collected information about a child, we will delete it as quickly as possible.

2. What Personal Data Do We Collect About You?

We collect Personal Data when you access our Services and channels or visit our website. In some cases, we request this information directly from you. In others, we gather it by analysing how you use our Services or service channels, or by receiving your information from third-party partners.

You are not required to disclose personal information to the company. However, choosing not to may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. However, in certain circumstances, failing to supply Personal Data may prevent Us from delivering the Services or prevent you from accessing the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, data about your traffic (including IP address, date of access, and time of access), the language you used, software crash logs, the type of browser used, as well as information regarding the device you utilized. The information collected is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own choice when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information contains your complete name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, we will share the Personal Data you provide to us with third-party trading platforms. The use of your Personal Data by these platforms is subject to their own privacy policies. Your Personal Data could be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising partners or analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your preferences, and tailor products and services to your interests. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are downloaded temporarily to your device and expire shortly after you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to return to the site more easily.

Types of Cookies:

We may use it for the following purposes:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transfer of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access protocols. While we take reasonable steps to safeguard your personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security and accept no liability for circumstances beyond our reasonable control. You are responsible for keeping your account credentials, passwords, and seed phrase confidential. Never share these details with anyone. We will never ask for your password or seed phrase.

We have implemented appropriate organizational and technical measures to safeguard Personal Data, including protection against accidental or unlawful destruction, loss, or modification.
We cannot guarantee that the security of your Personal Data will be maintained without error, and we cannot be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose Personal Data concerning you to third parties, such as public authorities. We cannot control the level of security such third parties apply to your Personal Data in these situations.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot ensure the security of Personal Data you transmit to Us online.

11. Hyperlinks to Third-Party Websites

The website includes links to third-party sites and applications. These applications and websites are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps, and this Policy does not apply to actions taken through them.
Before accessing or using any third-party website or app, We recommend that you review its privacy policy. Exercise discretion when providing Personal Data to third parties.

12. Modifications to this Policy

Before accessing any third-party website or app, We recommend reviewing their privacy policies. We also advise caution when providing them with any Personal Data.

13. Your Rights Regarding Your Personal Information

You are entitled to request that We verify the accuracy of Personal Data collected regarding you, correct any inaccuracies, and delete any Personal Data no longer required by Us. You may also restrict the scope of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise these rights by writing to the email address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. Where confirmed, you may access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its ability to comply.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or a third party; (d) Personal Data have been unlawfully processed; or (e) Personal Data must be erased to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict processing of your Personal Data.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the right to review the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to any use of Personal Data concerning you based on legitimate interests pursued by the Company or a third party, including profiling based solely on such legitimate interests. Where the Company demonstrates compelling legitimate grounds for the processing, We may continue unless you demonstrate that your rights, freedoms, and interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims.
Regarding direct marketing, you have the right at any time to object to processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding Personal Data concerning you, as described in this Section 13.
We will provide the information requested under the rights set out in Section 13 within one month of receiving your request. This period may be extended by up to two further months where necessary, taking into account the complexity and number of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Information requested under your rights in Section 13 will be provided free of charge, except as otherwise provided under this section. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action, or may decline to act on the request.
Where the Company has reasonable doubts about the identity of the person making the request, it may request additional information to confirm identity.